Debts

If you are in debt:

Debt collection is a legitimate business activity involving the recovery of payment from consumers for outstanding debts they are legally obliged to pay. A debt collector is a person or organisation who, on behalf of another person or creditor, collects or requests payment of debts.

If a debt collector contacts you, don't panic. Listen to what they have to say and be cooperative and honest, as most professional collection agencies are understanding of your situation and can help you in times of crisis to get rid of that debt. It is important to stay calm and non-aggressive. If you become aggressive and abusive you may find the debt collector unwilling to help you out of a bad situation and more likely advise their client to pursue the matter in court which will add further cost to your original debt.

Unfortunately there are many unprofessional and cowboy like debt collectors in this industry and if they intimidate you, behave in a violent manner, contact you repeatedly or engage in similar unprofessional conduct, you can lodge a formal complaint or contact Ausworld Group Pty Ltd for advice on how to lodge a complaint, but be aware that your liability for the debt will not be affected no matter how inappropriately the debt collector is behaving towards you.

If you are a creditor:

The timely collection of money is critical to almost every type of business especially in these economic times. Many organisations are aware how detrimental it can be to be under-resourced within their credit control and debt collection team, leaving there business exposed to even higher debts.

Bad debts means your business is at risk and so is your cash flow!

Unlike other companies, Ausworld Mercantile offer a professional Debt Collection Agency service with NO UP FRONT FEES, a no recovery - no fee policy. We operate Australia wide, no debt is too small or too big for us, and we provide regular progress updates on your files... a professional service at competitive rates!

Our professional debt collection agency services include:

• B2B and business to person Debt Collection / Management
• Bad debt management and recovery
• Lockouts (industrial and commercial premises only)
• Credit application verification
• Strong customer service approach when dealing with debtors
• A simplified and streamlined collection service
• Accounts receivable management
• Undertaking all necessary follow-up action including preparation and lodgement of legal documents for delinquent accounts
• Liaising with our solicitors or solicitors of your choice
• Negotiation and monitoring of payment plans
• Skip tracing (locating missing debtors)
• Management andmonitoring of out-of-cycle debt transfers
• Telephone collection
• Issuance of letter of demand (LOD)
• Field calls
• Short and long term agreements / contracts
• Accounts Receivable / Collection officer support service

Ask about our "hourly rate NO COMMISSION"  Accounts Receivable - Collection Officer support service with your own dedicated inbound phone number at no extras cost.

“By having more of your money paid to you will improve your bottom line significantly.”

Put an end to bad debt... contact Ausworld Mercantile now...

Enquiry Form

First Name:	*
Surname:	*
Company Name:
Email Address:	*
State:	QLD NSW VIC ACT TAS SA NT WA
Country:	*
Please contact me via:	Phone Email *
The best time to contact me is:	Morning Afternoon Evening *
What is your enquiry in regards to:
How did you find out about us:	Internet Yellow Pages Newspaper Word of Mouth Friend
	Type the characters you see in the picture below. Letters are not case sensitive